General terms and conditions

The AVR general terms and conditions apply to the internet services and website(s) of AVR Afvalverwerking BV (hereafter referred to as ‘AVR’ or ‘we’). By using the internet services and website(s), you (‘the user’ or ‘the visitor’) are deemed to have accepted them.


Intellectual property

All (intellectual property) rights to the content of the internet services and websites of AVR, including to the software, texts, images and sounds, remain vested in AVR Afvalverwerking BV. This means that it is not authorised, without AVR’s consent, to make public/reproduce/process information from the site, other than for personal/non-commercial use.


The website has an informative character. No rights can be derived from it. AVR strives to keep the information offered on these sites up to date. If differences nevertheless exist between the data made available here and the figures and conditions employed by AVR, exclusively the latter shall apply. AVR accepts no liability for any differences. No rights can be derived to data that are obtained by download from these websites. The electronic messages sent from the site are dealt with by AVR as carefully, completely and promptly as possible. However, we cannot guarantee that they shall be received and/or processed in a timely manner. AVR accepts no liability for any consequences thereof.


Protecting personal data is important for you and for us. We deal carefully with your personal data. Therefore our systems and programmes are well protected in order to prevent unauthorised persons, whether inside or outside of our organisation, from getting access to your personal data. Within the framework of our services, AVR records data on you. In addition, AVR can use these data in order to inform customers of (new) products and services from AVR or from carefully-selected third parties. If you do not wish to receive information on (new) products and services, you can communicate this in writing to AVR, Marketing Department, Professor Gerbrandyweg 10, 3197 KK Rotterdam Botlek. We will then have your data blocked for this purpose.

General visiting data are kept on the websites of AVR, such as the number of contact forms that are completed, without these visitors being identified. This is done in order to improve the website’s design and offer the content in the most useful manner. These data can also be used to post more targeted information on the site. In this way AVR can continue to improve its services. As part of this effort we make use of cookies. You are always authorised to refuse cookies. To do so you can set your web browser to refuse all cookies or only certain ones. If you refuse cookies, it is possible that certain services will not be available for you. AVR bears no responsibility with regard to the use of your data by third parties of websites linked to from AVR websites. Read the privacy statement of the site you visit on this subject.


We use cookies on this website. A cookie is a small, simple file that is sent along with pages of this website and stored by your browser on the hard disk of your computer. We use cookies to improve our website. You can disable these cookies via your browser, but this can have a negative effect on the way our website will perform for you.  

We also install cookies on your computer in order to prevent you from seeing a particular advertisement too frequently. These cookies are not associated with a profile about you.

You are entitled to ask to review and correct your data or have it removed. See our contact page for this purpose. In order to prevent abuse, we may ask you to adequately identify yourself. If it involves inspection of personal data linked to a cookie, you must send along a copy of the cookie in question. You can remove cookies yourself, given that they are stored on your computer. Consult your browser’s manual for this.

Via our website a cookie is installed from the American company Google, as part of its “Analytics” service. We use this service in order to monitor and receive reports on how visitors are using the website. Google can provide this information to third parties if it is legally obliged to do so, or in so far as third parties process the information on Google´s behalf. We have no influence on this.

The information that Google collects is anonymised as far as possible. Your IP address is definitely not communicated. The information is transferred to and stored by Google on servers in the United States.


AVR reserves the right to make changes to this disclaimer/privacy statement.